Loyalty & CRM
Build Lasting Connections.

Grow your repeat business. Nine's integrated CRM and custom loyalty program lets you reward repeat guests, run targeted campaigns, and gather feedback seamlessly, all powered by your own customer data.

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Core Capabilities

Custom Reward Tiers

Design a loyalty points system tailored to your brand. Allow customers to earn and redeem points directly on the POS or Web.

Digital Gift Cards

Sell and accept e-gift cards directly through your online ordering site and physical POS terminals. Zero third-party fees.

Automated Marketing

Send smart automated SMS and emails (e.g. birthday rewards, "we miss you" specials) to keep guests coming back.

Own Your Guest Relationship

Unlike third-party ordering apps, Nine gives you 100% ownership of your customer list and data. Send marketing promotions directly without paying intermediary fees.