Privacy Policy
At Nine, we value your privacy. This policy outlines what data we collect, how we process it, and the strict security measures we take to protect your restaurant and customer information.
1. Information We Collect
We collect information necessary to process food orders, complete card payments, and manage store accounts. This includes name, phone number, email address, physical store location, food order contents, and billing credentials.
2. How We Use Your Data
Data is used to routing online orders from digital storefronts to POS screens, dispatch drivers, authorize payments, and display sales metrics on restaurant dashboards. We never sell your restaurant data or customer databases to third-party marketing brokers.
3. Data Security & Storage
All transaction records, client records, and payment credentials are encrypted in transit and at rest using banking-grade security protocols. POS networks are isolated to guarantee secure order transmissions.
4. Customer Rights & Compliance
We comply with applicable global privacy laws, including GDPR and CCPA. Restaurent operators and their guests may request to view, correct, or permanently purge their personal data from our servers at any time.